We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the Date of Purchase.
You must first request an RMA (return authorization number). If you are not satisfied with a product, you may return it within 14 days.
You must first request an RMA (return authorization number).
The item being returned must be in as NEW, re-sellable condition with all paperwork and accessories, AND it will be charged to a 20% restocking fee.
Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
Repeated Returning of products just to look at and test items will get you BANNED from ordering.
Return products to:
6185 Pocahontas Road
Bessemer, Alabama 35022
Include a copy of your invoice, order #, Packing slip and/or a note with your contact information and reason for return. Otherwise we will not know to whom it belongs or what to do with it and it will NOT be processed.
See warranty policy for more information.